ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 5264532147
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can log in without needing a password or email. This simplified login process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP after clicking "send", you can try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, update your Customer Identification (KYC) details and submit them through email to assist with a smooth account transfer. This will enable the customer support system to transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app without any problems. This should fix any issues and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, not the bonus amount. This means your earnings are directly from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes or as long as 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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